FAQ
How does wholesale pricing work at FamilyRoster?
We sell NFL, NBA, MLB and NHL jerseys at wholesale prices. The price you see is the price you pay. There are no minimum order quantities to access wholesale rates, so you can buy one jersey or a hundred at the same per-unit price. This makes it simple for resellers, small shops and teams to stock up without hidden tiers.
Do you offer discounts for bulk orders?
Our everyday prices are already wholesale. For large or repeated orders, we can sometimes do better. Contact us by WhatsApp or through the contact form with the items and quantities you need, and we will check what is possible. We do not publish a separate bulk discount table because it depends on the mix of jerseys and current stock.
Where do you ship, and how long does delivery take?
We ship worldwide. Orders are processed and sent with a tracking number. Shipping takes 7-15 business days. Free shipping applies to orders over $50. If you need delivery to multiple addresses for your own customers, place separate orders or message us first to see how we can help.
What payment methods do you accept?
Checkout is secure. You can pay with the major payment methods shown at checkout. We do not store your payment details on our site.
What is your return policy?
Returns are accepted within 30 days of delivery. The jersey must be unworn, with tags still attached, and in the same condition you received it. Contact us by WhatsApp or the contact form to start a return. We will provide the return instructions. Return shipping costs are the buyer's responsibility unless the item arrived damaged or incorrect.
Can I order mixed sizes and teams?
Yes. You can mix NFL, NBA, MLB and NHL jerseys, and any sizes, in one order. This is useful for resellers who want to test different teams or for small shops building a varied rack. Stock changes often, so if you need a specific list, send it to us and we will confirm availability.
How do I contact support?
Support is available by WhatsApp or through the contact form on this site. We reply as quickly as we can during business hours. For order updates, include your order number. For stock questions, include the teams, sizes and quantities you are looking for.
